Full Name
Claire Hennah
Title
Chief Customer & Digital Commerce Officer
Company
Unilever
Bio
Claire Hennah has been at Unilever for 7.5 years and is the Beauty and Wellbeing Chief Customer and Digital Commerce Officer at Unilever. She also holds a NED position at Karo Healthcare, owned by EQT.
She is responsible the channel and retail strategy across Beauty and Wellbeing, including the beauty capabilities development, digital and commercial transformation. She also leads the Digital Commerce strategy, execution & capability across Unilever globally.
Before joining Unilever, Claire led the marketing team at Selfridges. Responsible for all acquisition, retention and social media activity and defining a new programme of investment (capability and technology) for the CRM strategy for the business.
Before joining Selfridges, she was Head of Marketing & Content, for a Virgin Atlantic start-up, vtravelled.com. She has also held various consultant roles at beauty and fashion start-ups and was Head of Marketing, for Hearst Digital, the online division of The National Magazine Company.
She is responsible the channel and retail strategy across Beauty and Wellbeing, including the beauty capabilities development, digital and commercial transformation. She also leads the Digital Commerce strategy, execution & capability across Unilever globally.
Before joining Unilever, Claire led the marketing team at Selfridges. Responsible for all acquisition, retention and social media activity and defining a new programme of investment (capability and technology) for the CRM strategy for the business.
Before joining Selfridges, she was Head of Marketing & Content, for a Virgin Atlantic start-up, vtravelled.com. She has also held various consultant roles at beauty and fashion start-ups and was Head of Marketing, for Hearst Digital, the online division of The National Magazine Company.
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